Terms of service

Terms & Conditions

Effective Date: 20 July 2026

Welcome to Naari Ratan. These Terms & Conditions ("Terms") govern your access to and use of our website, https://naariratan.com, and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. About Us

Naari Ratan is an Indian handmade jewellery brand offering handcrafted jewellery for various occasions, including:

  • Handmade Rakhi
  • Bhai & Bhai-Bhabhi Rakhi
  • Haldi Jewellery
  • Mehendi Jewellery
  • Baby Shower Jewellery
  • Navratri Jewellery
  • Bridal & Special Function Jewellery
  • Other handcrafted fashion jewellery

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.

3. Product Information

We make every effort to display our products accurately.

However, because all products are handmade, slight differences in:

  • Colour
  • Bead arrangement
  • Stone placement
  • Thread work
  • Finishing

may occur and are not considered manufacturing defects.

4. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices include applicable taxes unless stated otherwise.
  • Prices may change without prior notice.
  • We reserve the right to correct pricing errors.

5. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel suspicious or fraudulent orders.
  • Limit quantities purchased.
  • Request additional verification before processing an order.

If your order is cancelled after payment, the full amount paid will be refunded.

6. Payment

We accept secure online payments through trusted payment partners, including:

  • PayU
  • Razorpay

We also offer Cash on Delivery (COD) for eligible products and serviceable locations.

We do not store your card, UPI PIN, CVV, or banking credentials.

7. Shipping & Delivery

Orders are shipped through trusted courier partners such as:

  • Shiprocket
  • Delhivery
  • Other logistics partners (where applicable)

Estimated delivery times are provided for reference only and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Please review that policy before placing an order.

9. Order Cancellation

Orders may be cancelled only before they are packed or shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

10. Intellectual Property

All content available on this website, including:

  • Product photographs
  • Product descriptions
  • Logos
  • Graphics
  • Website design
  • Text
  • Branding

is the property of Naari Ratan and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without our prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website security or functionality.
  • Misuse our services or content.

12. Limitation of Liability

To the maximum extent permitted by law, Naari Ratan shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid for the relevant order.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Services

Our website may use or integrate services provided by third parties, including:

  • Shopify
  • PayU
  • Razorpay
  • Google Analytics
  • Meta (Facebook) Pixel
  • Courier & Logistics Partners

We are not responsible for the privacy practices or policies of third-party services.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective immediately upon being published on this website.

Continued use of the website after such changes constitutes your acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Naari Ratan

Shop No 1, Cristal Apartment, Behind 66kv Rameshwar GETCO Sub Station, Near Radheshyam Gaushala, Vavdi, Rajkot, Gujarat, India - 360004

📧 Email: naariratan@gmail.com

📞 Phone: +91 9824001552

💬 WhatsApp: +91 9824001552