Shipping policy
Shipping Policy
Effective Date: 20 July 2026
Thank you for shopping with Naari Ratan. We are committed to delivering your handmade jewellery safely and on time. Please read our Shipping Policy carefully before placing an order.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
1. Order Processing
• Orders are processed within 2-4 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons such as Raksha Bandhan, Navratri, or Diwali, order processing may take slightly longer due to high order volumes.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
2. Shipping Partner
Naari Ratan ships orders across India through trusted courier partners using Shiprocket.
Depending on your delivery location, your order may be delivered by courier partners such as Delhivery, Blue Dart, DTDC, XpressBees, Ecom Express, or other logistics partners available through Shiprocket.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
3. Delivery Time
Estimated delivery time after dispatch:
• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 3–7 Business Days
• Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, natural disasters, or other circumstances beyond our control.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, Naari Ratan may offer free shipping on selected products, order values, or promotional campaigns.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
5. Order Tracking
Once your order has been shipped, you will receive a tracking link via Email, SMS, or WhatsApp (where applicable).
You can track your shipment using the tracking information provided.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
6. Delivery Attempts
Our courier partners will usually make multiple delivery attempts.
If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
7. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and PIN code are correct while placing your order.
Naari Ratan will not be responsible for delays or failed deliveries due to incorrect customer information.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
8. Damaged Package
If you receive a package that appears damaged or tampered with, please:
• Take clear photos before opening the package.
• Contact us within 48 hours of delivery.
Our support team will assist you as quickly as possible.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
9. Service Availability
Delivery is subject to service availability in your location.
If your PIN code is not serviceable by our courier partners, we will contact you to arrange an alternative solution or process a refund if necessary.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Naari Ratan
Email: naariratan@gmail.com
Phone: +91 9824001552
WhatsApp: +91 9824001552
Address:
Shop No 1, Cristal Apartment, Behind 66kv Rameshwar GETCO Sub Station, Near Radheshyam Gaushala, Vavdi, Rajkot, Gujarat, India - 360004
